Privacy Policy

We at Retail Ireland Skillnet respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2003. The purpose of this Website Privacy Statement is to outline how we deal with any personal data you provide to us while visiting this website – . Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites. Naturally, if you are not happy with this Website Privacy Statement you should not use this website.

1. Types of information collected

We retain two types of information:

“Personal Data”
This is data that identifies you or can be used to identify or contact you and may include your name, address, e-mail address, user IP addresses in circumstances where they have not been deleted, clipped or anonymised and telephone number. Such information is only collected from you if you voluntarily submit it to us.

“Non-Personal Data”
Like most websites, we gather statistical and other analytical information collected on an aggregate basis of all visitors to our website. This Non-Personal Data comprises information that cannot be used to identify or contact you, such as demographic information regarding, for example, user IP addresses where they have been clipped or anonymised, browser types and other anonymous statistical data involving the use of our website.

2. Purposes for which we hold your Information 

Non-Personal Data:
We use the Non-Personal Data gathered from visitors to our website in an aggregate form to get a better understanding of where our visitors come from and to help us better design and organise our website.

Personal Data:
We will process any Personal Data you provide to us for the following purposes:

  1. to contact you if we are to respond to any communications you might send to us;
  2. to contact selected Retail Ireland Skillnet staff that you have requested to be contacted on your behalf;
  3. to process any online applications from you to one of our courses, and:
  4. to be used in statistical reporting regarding our web activities

3.Disclosure of information to third parties

We may provide Non-Personal Data to third parties, where such information is combined with similar information of other users of our website. For example, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of our community users of our website, or the activities that visitors to our website engage in while on our website. We will not disclose your Personal Data to third parties unless you have consented to our doing so. We will, however, disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order, or other statutory requirement.

4. Security

Your Personal Data is held on secure servers which are hosted by ourselves for up to 7 years (under the Finance Acts, Retail Ireland Skillnet is required to retain all financial information and supporting documentation for a period of 7 years). The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

Credit card details processed on line are via a secure on-line payment and Retail Ireland Skillnet does not have access to this information. However, credit card payments by via telephone/email/fax will only be retained until payment for the event has been successfully completed.

5. Updating, verifying and deleting personal data

You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you, to request a copy of your personal data or to have your Personal Data updated, amended or removed from our database, please contact us at

6. Online Applications

You can apply for Retail Ireland Skillnet courses by completing the relevant online registration forms.

When you complete these forms we record and save the content you input.  We use this data to:

  • Register you as a learner with awarding and funding bodies – Skillnet Ireland, SOLAS and Atlantic Technological University.
  • Record your details for future correspondence regarding the application and course process.
  • Record the details necessary for later processing certification of awards
  • Analyse the number of applicants and the types of industries that are interested in our publications in order to tailor future content.

If you wish at any time for your personal details to be removed from our database please get in touch with Retail Ireland Skillnet.

7. Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also helps us to improve our site.

Retail Ireland Skillnet Cookie Policy
This policy outlines the use of cookies on This policy may be updated from time to time to reflect any changes to the functionality of this website or changes in technology or
data protection legislation.

What is a cookie?
A cookie is a small piece of data or text file sent by a website to the browser on your computer or mobile device
when you are visiting a website. It consists of anonymous information, including a unique user identifier.
When you navigate between pages on a website or revisit a website, the cookie is sent back from your
browser to the website, to enable the website to remember your browser and whether you have
entered personalised details or preferences on that website before.

How do we use cookies on this website?
We use cookies for the inherent functionality of this website and its Content Management System.  We also
use cookies to collect information about how visitors use this website. These particular cookies include Facebook Pixel and Google Analytics, a web analytics service that we use to compile reports and visitor statistics that help us improve this website.

How to control cookies
You can modify your browser preferences to accept or block cookies. If you set your browser to
block all cookies you may not be able to access some parts or functionality of this website. If you do not
want your data collected with Google Analytics you can install the Google Analytics opt-out browser add-on.

You can also change you cookie settings when you visit our site for the frist time using the cookie setting options presented at the bottom on the page. You can later your cookie preferences at any time by clicking on the “gear icon” on the bottom left of the every page.

8. Changes to the website privacy statement

Any changes to this Website Privacy Policy will be posted on this website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy Policy, or otherwise disclosed to you at the time it was collected, we will notify you by e-mail, and you will have a choice as to whether or not we use your information in the new manner.

9. Enforcement of this privacy statement 

If you have any questions regarding the above statement, please contact us in Retail Ireland Skillnet or by post to:

Retail Ireland Skillnet
Atlantic Technological University
Port Road
Co Donegal