Retail Technologies and Future Skills Report
Examining the emerging technologies in retail and the implications on careers and skills

In a time where every facet of retail is being disrupted by technological advancements, the Retail Technologies and Future Skills Report provides much-needed insights. The extensive study conducted with Irish retailers provides a deep dive into the future of work for the retail sector.
The 142-page ground-breaking retail report provides:
- Innovative insights into how technologies such as data, IoT, automation, blockchain, artificial intelligence, augmented reality, and virtual reality are impacting retail.
- Review of how emerging technologies are impacting retail disciplines such as retail sales, customer experience, retail marketing, visual merchandising, supply chain, loss prevention, and payments.
- Insights from Irish and international subject matter experts.
- Recommendations that retailers can take to address challenges relating to skills and careers.
- Actions training and education providers can take to align their training offering to meet the needs of the retail sector.

Roisin Woods
Retail Ireland Skillnet | Ibec

Dr. Oran Doherty
Retail Ireland Skillnet | Ibec