In the fast-paced world of retail, employee turnover is a fact of life. However, the departure of an employee extends beyond just an empty spot on the scheduling board. The ripple effects impact sale, team dynamics, customer service, and long-term strategic goals. This blog post explores the multifaceted cost of employee turnover in retail, shedding […]
The Hidden Costs of Employee Turnover in Retail: A Deep Dive Read More »
Congratulations to the 42 retail employees who are taking their retail careers to the next level with their Level 7 Degree in Retail Management Practice qualification. The Level 7 Degree in Retail Management Practice graduation ceremony took place today, Thursday 2nd November 2023, at the Atlantic Technological University (ATU) in Letterkenny. The event was attended
Graduation Day for the Retail Management Degree Class of 2023 Read More »
With the gradual ease of restrictions and as we return to work, we now have a new normal as COVID-19 will be here for sometime. Businesses across all sectors must adapt and health and safety arrangements will need to be reviewed. With this in mind and as part of the Return to Work Safely Protocol we
Free COVID-19 Online Courses for Retailers and Retail Workers Read More »
To help you protect yourself and those around you from coronavirus, we are offering our new course – Covid-19 Guide for the Lead Worker Representative FREE of charge. We know that it is a difficult time with a lot of uncertainty that is why we want to help you to be confident in the actions
New Course – Covid19 Guide for the Lead Worker Representative Read More »
The retail industry in Ireland employs over 280,000 people, in every city, town and village, right across the country. This is more than twice that of Ireland’s second largest sector, financial services. By its very nature retail is a fast-moving industry as organisations try to respond to customer needs and predict future trends. But if
Retail Career Pathways Read More »
The results are in from a recent poll conducted on Retail Ireland Skillnet Facebook page, where we asked our followers if they felt retailers could improve their customer service standards? The poll ended with a resounding 90% of voters backing the need for change in retailer’s customer service standards. The question is where do retailers
90% want improved customer service Read More »
As a retailer, do you think your staff feels appreciated and recognised? The vast majority of today’s workers report that they are overworked and underappreciated. Most retail employees – regardless of current position – have ambitions for a more senior level than where they currently stand. The challenge is that we are so busy keeping
Why you should Invest in Employee Development Read More »
