Selling Skills for Retail

This online selling skills course is designed to help those within retail sales positions improve their knowledge and skills to maximise sales for their company.

You will learn techniques for how to sell effectively, the shift toward online selling, the changing nature of consumers and their shopping habits, how to improve customer loyalty, and much, much more.

Upon successful completion on the course, a Retail Ireland Certificate of Achievement will be available to download.

This course is suitable for individual learners or for employers who may wish to register groups of employees.

For information about this course please get in touch with us on 0749176853, email or fill out the query form below.

  • The eight steps of selling
  • Improving product knowledge
  • Retail ethics
  • Making a sale
  • Online selling techniques
  • Handling payments
  • Dealing with difficult situations
  • Handling refunds
  • Improving customer loyalty
  • Legal responsibilities
Self-paced eLearning approx 6 hours
100% online
This course is available to all individuals – employed and unemployed. There is no requirement on previous qualifications.
Certified by Retail Ireland Skillnet