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Selling Skills for Retail

This online selling skills course is designed to provide your sales team with a structured framework to increase transaction value and support your company’s revenue goals. By providing your staff with practical tools that reflect current market demands, this programme ensures your team is better equipped to meet the needs of modern consumers and contribute to the overall success of the business.
Express Your Interest

This programme provides your employees with practical techniques for selling effectively, ensuring they have a structured approach to every customer interaction. Your team will gain a deeper understanding of the shift toward online selling and how to navigate the changing nature of consumers and their evolving shopping habits.

By equipping your staff with these specific insights, you enable them to better identify opportunities for improving customer loyalty and retention.

This course is available exclusively through employer purchase: Ideal for onboarding, staff development, and scaling high-performance sales standards across retail teams.

For information about this course please get in touch with us on 0749176853, email info@retailirelandskillnet.com or fill out the query form below.

  • Category:
  • E-Learning - 100% Online
  • Self-paced eLearning approx 6 hours
  • €29 per learner (For more than 10 employees, please talk to us about our group rates)
  • Retail Ireland Certificate
Express Your Interest
  • Main Themes
  • The eight steps of selling
  • Improving product knowledge
  • Retail ethics
  • Making a sale
  • Online selling techniques
  • Handling payments
  • Dealing with difficult situations
  • Handling refunds
  • Improving customer loyalty
  • Legal responsibilities
  • Duration
Self-paced eLearning approx 6 hours
  • Course Delivery
100% online
  • Entry Requirements
Registration is limited to active retail professionals whose participation is organised and funded by their employer (private‑sector businesses or sole traders based in the Republic of Ireland).

Public‑sector bodies and publicly funded organisations, including community groups, not‑for‑profits, and charities are not eligible to access Skillnet Ireland funding at present.
  • Qualification
Certified by Retail Ireland Skillnet

Complete the form to find out more information on the selling e-learning course.

Complete the form below or contact the Retail Ireland Skillnet team directly at Tel: 074 9176853 or Email: info@retailirelandskillnet.com
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