Retail Crime: Prevention & Response Webinar – Watch Recording

On Tuesday, 24th June 2025 we hosted an essential session designed for retail professionals, managers, and business owners. This webinar focused on empowering retail professionals with the knowledge and tools to create safer, more resilient environments.
Retail Ireland Skillnet - Retail Crime Prevention & Response Webinar. Image: Hand stopping domino effect

In today’s evolving retail landscape, businesses face a growing need to proactively address crime, anti-social behaviour, and legal risks. This practical webinar, Retail Crime: Prevention & Response, is designed to empower retail professionals with the knowledge and tools to create safer, more resilient environments.

Through expert-led guidance, participants explored key areas such as risk assessment, legal frameworks, theft prevention strategies, and conflict management.

Whether focused on building policies, training staff, or navigating complex customer interactions, this session provided actionable insights to help professionals respond confidently and lawfully.

Topics Included:
 
  • Risk assessment & policy building for anti-social behaviour
  • Understanding and leveraging current law
  • Managing theft through customer engagement
  • Avoiding defamation claims
  • Refusing service and handling requests to leave
  • Conflict management basics
 
   
90 Minute
E-learning
N/A
Not applicable

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