Leading and Empowering Teams Effectively

This two day workshop is targeted at employers committed to developing their leadership team. Designed specifically to strengthen management capability, participants will develop a clearer understanding of the HR factors that influence operational performance. Through case studies, facilitated discussion, and applied exercises, participants will gain the confidence to respond consistently and fairly in their role.

Informed by real life store challenges, the workshop provides a practical, accessible approach to employment legislation, absence management, and leadership behaviours that drive engagement and attendance. Alongside this, participants will explore leadership techniques that best support a positive team culture, strengthen accountability, and enable employees to thrive in the workplace. Participants will leave with the practical tools and insights required to create resilient high performing store teams.

We are delighted to offers retailers the opportunity to tailor the content to address their own organisational requirements.

Target Audience: Senior Leaders, Managers, Supervisors, Owner-operators

Main Themes:

• Understanding the employee lifecycle
• Strengthening the employee value proposition (EVP)
• Providing an overview of core employment legislation
• Exploring types and causes of absence
• Practical skills for managing absence
• Creating the conditions for high attendance
• Managing conflict and challenging behaviours
• Promoting wellbeing and managing self care